Shipping
Shipping Conditions for DOUBLE STORE
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Shipping Methods and Costs
We offer various shipping methods to ensure timely delivery of your order. Shipping costs are calculated based on your delivery address, the size of the order, and the chosen shipping method. The exact shipping fees will be displayed at checkout before you confirm your purchase. -
Delivery Times
Estimated delivery times depend on your location and the shipping method chosen. Please note that these times are estimates and may vary based on external factors such as weather conditions or carrier delays. We make every effort to ensure timely delivery but cannot guarantee specific delivery dates. -
Order Processing
Once your order is placed and payment is confirmed, we will process it within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day. -
Tracking Your Order
After your order is shipped, you will receive a tracking number by email. You can use this tracking number to follow the status of your shipment through the carrier's website. -
Shipping Restrictions
We currently ship to the following regions/countries: [Insert list of countries or regions here]. We are unable to ship to PO Box addresses. If your location is not listed or if we cannot deliver to your address, you will be notified during the checkout process. -
Customs and Import Duties
For international shipments, customs duties or import taxes may apply, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information on potential charges. -
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact our customer service team immediately. We will assist you with filing a claim with the shipping carrier and ensure that a solution is provided, whether through a replacement or refund. -
Address Accuracy
It is your responsibility to ensure that the shipping address you provide is correct. DOUBLE STORE is not responsible for delays or lost shipments due to incorrect or incomplete addresses. -
Returns and Exchanges
Please refer to our Return and Refund Policy for information regarding returns and exchanges. Shipping costs for returned items are generally the responsibility of the customer, unless the return is due to a mistake made by us. -
Shipping Issues or Delays
While we make every effort to ensure your order is shipped promptly, shipping carriers may experience delays due to unforeseen circumstances. DOUBLE STORE is not responsible for such delays, but we will assist you in tracking your order and resolving any issues as quickly as possible.